Update – Clickshare and Mac OS Big Sur (12.01.21)
With the advent of the CCDCS the Clickshare technology was installed to enable all advocates to present evidence from their own laptops using wireless technology. It was installed to be used on the large screens which had been installed for remote defendants and witnesses
This was a remarkable innovation but was only a ‘stopgap’ solution for various reasons
Firstly, the technology was not designed to transmit and show reasonably high-definition video and as the resolution of video imagery has improved over the years the limitations of Clickshare have become more and more apparent and the resulting image is of poor resolution compared to the source. This means that fact-finders in courts – the magistrates, judges and juries – often cannot see the detail upon which the prosecution case may rely.
Secondly, and more crucially, it depends upon the company which produces it to upgrade the software as various operating systems – Windows, Apple Macintosh – evolve. We have now reached a point where the Clickshare manufacturers no longer update the software so that it runs on the latest Apple Mac operating systems and since the last-but-one iteration of the Mac OS was introduced – Mac OS Catalina (10.15) – there are problems with Clickshare not working on a Mac. It seems that these problems have increased with the roll-out of Mac OS Big Sur (OS 11)
There is a workaround for Mac OS Catalina developed by the Midland Circuit Technology Officer but even that struggles with Big Sur. If you have not already done so, do not upgrade to Big Sur if you want to use Clickshare.
A hardwired solution is both necessary and desirable to be able to preserve and transmit the high resolution which is available and to make all laptops usable in the courtroom. HMCTS has developed a solution which provides for one HDMI cable to be available for the prosecution and a second, ‘mobile’ cable to be available for one or more defence advocates with the HDMI unit transmitting the signal. This has been trialled at Guildford Crown Court and seems to be an ideal solution as the mobility of the second unit means it can be used wherever the defence advocate is socially-distanced-located, and furthermore it can be used successively by an unlimited number of other defence advocates in a multi-handed case. This solves the problem of how many cables to install in each and every courtroom to cope with the possibility of any courtroom hearing a multi-handed case.
HMCTS are currently seeking funding to install this in all courtrooms and the CBA has assisted in making the business case to be submitted to the MoJ and the Treasury.
Update – DCS (12.12.20)
The DCS update scheduled for 16th November took place successfully and the changes to DCS, including the creation of the two unused disclosed sections have been completed. Unfortunately the corresponding update to the CPS case management system (CMS) didn’t go ahead due to technical issues and had to be rolled back. Their release is far more complex than the one required for DCS and a further attempt to deploy took place over the weekend of the 5th and 6th December. Unfortunately that didn’t work either and so we have been left with no choice but to communicate the delay. The next date for release is now 2nd week in January, to be confirmed.
Update – PCU WIFI in HMCTS Buildings (11.11.20)
PCU WiFi is changing and will no longer be available in HMCTS buildings from 15 January 2021. HMCTS are upgrading the authentication service which will provide:
- Secure form of authentication
- No need for password renewal (currently every 90 days)
- No need to re-authenticate when moving between sites
- Further alignment to best practice.
All PCU WiFi users will need to register for a GovWiFi account before 15 January 2021. Simply text ‘Go’ to 07537417417 to get connected. This is a one-time registration. You will then be able to connect wherever GovWiFi is available.
Further information on how to connect and manage your installation is available at the GovWiFi website.
Update – Common Platform (21.04.20)
Have an active CJSM Secure Email account
- To access the DCS you will need to have a live CJSM account and will either need to sign-up to CJSM Secure email or re-set the password to “liven-up” the account if you have not used it for 90 days+, either:
- To sign-up to CJSM, go to www.cjsm.net and click on the “Apply Now” button (may take up to 10 days for an account)
- If your CJSM password has expired, ask your local CJSM Administrator to reset the account password.
- If you are a Defence firm with only a single registered CJSM account, but have a number of users who need to access the DCS, you must set-up individual CJSM accounts.
Access / Registration:
Register and log on to Professional Court User Wi-fi (PCU Wifi)
- To access the DCS reliably in court you should use the Professional Court User Wifi (PCU Wifi) system. PCU Wifi is not yet available at Snaresbrook.
Using your personal CJSM email account, email [email protected] with the following information:
- Your name
- A phone/mobile number in case BT need to contact you
- An internet accessible email address, which will become your user name for PCU Wifi. This could be your business email address or another email address which you can access via 3G/4G from the courtroom on your phone, just in case you forget your PCU Wifi password and you need BT to send you a temporary password. Please do not use your CJSM email address.
Register and log on to the Crown Court Digital Case System (DCS):
- To register for the Live site type, type in your browser: https://crowncourtdcs.caselines.co.uk following the steps provided in the ‘Next Steps’ Guide.
Access to a Case Set up on DCS:
- Within 3 days of the case having been sent to the Crown Court the case will be set up on the Digital Case System (DCS) by HMCTS. The defence community will not be able to view case material on all cases uploaded to DCS, the process is as follows:
- The court will ‘invite’ the defence solicitors using the firm’s CJSM email address e.g. tuckers.co.uk.cjsm.net. If after 3 days of the case being sent you find that you do not have access on DCS, contact the court using: [email protected]
- Once invited to have access to the case the defence solicitors will be responsible for inviting instructed counsel and chambers into the case. The defence solicitors will choose ‘people’ from the green button menu in DCS, and then select ‘invite new participant’ typing in the individuals full CJSM email address, and selecting their role ‘defence advocate’.
The same process will be followed for inviting in ‘chambers clerk(s) using their full CJSM email address.